Setting Up Your DRYADTM Account:
- Provide the following information to DRYAD Support:
a. First and Last Name
b. Mobile Number
c. Email Address - You will receive an email from the DRYAD Support team letting you know your account is ready to be activated
Activating Your DRYAD Account:
- After you receive confirmation from DRYAD Support that your account is ready to be activated, visit the DRYAD Setup page
![DRYAD set up page screenshot by White Oak Security](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadAccountSetup1-1024x594.png)
- Enter the email address and mobile number you provided to DRYAD Support and click Submit
- You will see the following page upon successful submission:
![DRYAD successful account set up page screenshot](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadAccountSetup2-1024x595.png)
- You will receive an email from DRYAD Account
![Screenshot of DRYAD account validation email from White Oak Security](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadAccountSetup3-1024x556.png)
- Click on the Validate Account button to continue. You will be taken your Validate Account page:
![DRYAD Validate Account page has the password set up and validation code](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadAccountSetup4-1024x594.png)
- Create a new strong password only to be used for DRYAD meeting the complexity requirements shown on the page
- You will also need to enter the validation code sent to the mobile number you registered with DRYAD Support
![Screen shot of mobile text of DRYAD validation code](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadAccountSetup5-1024x818.png)
- Once you have entered the validation code and created a new password, click the Submit button
![Screen grab of successful password and validation code for DRYAD](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadAccountSetup6-1024x572.png)
- You will be taken to the Finalize Account page. Please make note of your case-sensitive username (see screenshot below)
![DRYAD Finalize Account page. Please make note of your case-sensitive username WHICH IS SHOWN IN THIS SCREENGRAB](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadAccountSetup7-1024x589.png)
- Scan the QR code with your Multi-Factor Authentication (MFA) app of choice to sync it to your DRYAD Account
Logging In to DRYAD:
- Visit the DRYAD Login page
![DRYAD login page screenshot by White Oak Security](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadLogin1-1024x591.png)
- Enter your username (case-sensitive) and password
![DRYAD login page says to Enter your username (case-sensitive) and password](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadLogin2-1024x591.png)
- Enter your Multi-Factor Authentication (MFA) code from your MFA application
![DRYAD login page says Enter your Multi-Factor Authentication (MFA) code from your MFA application](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadLogin3-1024x591.png)
- Press Submit
DRYAD Password Reset
- To reset your password, please reach out to DRYAD Support and provide the following information:
a. First and Last Name
b. Mobile Number
c. Email Address - You will receive an email from the DRYAD Support team letting you know your password is ready to be reset
![DRYAD password reset email screenshot, this email is only valid for 20 minutes](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadReset1-1024x624.png)
NOTE: The link in the email will be valid for 60 minutes
- Click on the “Continue White Oak Security DRYAD Password Reset” link to continue. You will be taken your Password Reset page:
![DRYAD password reset page](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadReset2-1024x578.png)
- Enter your Multi-Factor Authentication (MFA) code from your MFA application
![DRYAD password reset page asking for the MFA (multi-factor authentication) code.](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadReset3-1024x583.png)
- Click on the Submit button to continue. You will be taken your Password Reset page:
![DRYAD password reset page that has enter your new password](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadReset4-1024x583.png)
- Create a new strong password only to be used for DRYAD meeting the complexity requirements shown on the page
- You will see the following page upon successful submission:
![DRYAD password reset page that says the reset has been successful](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadReset5-1024x583.png)
MFA Reset
- To reset your MFA token, please reach out to DRYAD Support
Password Change
- To reset your password, select the Password Reset link from the menu in the upper left corner:
![How to change your DRYAD password, click the menu in left corner and it's the second option from the top.](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadPassword1-1024x597.png)
- You will be taken to the Change Password page:
![This takes you to the DRYAD change password page with the new password options and authentication code](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadPassword2-1024x618.png)
- Enter your current password, and then create a new strong password only to be used for DRYAD meeting the complexity requirements shown on the page
- You will also need to enter your Multi-Factor Authentication (MFA) code from your MFA application:
![Successfully filled out DRYAD password change page](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadPassword3-1024x626.png)
- Click on the Change button to continue. A notification will appear at the bottom of the screen:
![After clicking continue a password changed notification will appear at bottom of screen](https://www.whiteoaksecurity.com/wp-content/uploads/2022/05/DryadPassword4-1024x621.png)
Contacting Support
- Provide the following information to DRYAD Support:
a. First and Last Name
b. Mobile Number
c. Email Address